
GymGO - Your Fitness Business - Anytime, Everywhere
Frequently Asked Questions
gymGO credits are used for conducting live video sessions (5 credits/min), recording video (2 credits/min), uploading video (2 credits/min) and video on demand video views (1 credit/5 min). Find more information here: View more details
An active client is a client who has completed a purchase, signed up for an in person or online appointment or class, watched a video, is on an active membership, has filled out a form or performed any action in your gymGO system. N/A currently has 0 active clients.
There are no contracts or commitments and you can cancel any time. Annual plans are paid for the entire year of services.
Private mode is where the instructor and client can see each other but the clients cannot see each other. Public mode clients are able to see each other (like a group of friends) and Broadcast mode is 1-way only from instructor to client.
You can record the instructor in any of the video modes for your clients to view or pay for later. View more details
Uploading is how you upload your own prerecorded content into gymGO for sale or viewing.